Client enquiries

Client enquiries

Dear clients, 

Kompanion Bank thanks for your trust and opportunity to get feedback. Each client of Kompanion Bank may leave feedback about the work of the Bank and its employees in verbally or in writing.

Ways of submitting client enquiries:

  • Written statement, given to Bank’s office
  • Complaints and suggestions book at any office of the Bank
  • Feedback section on the official website of the Bank
  • Free help line: 0551 551 616 (leave a voice message)
  • Customer Service: 88 00
  • Personal reception of the consumers of financial services. The reception hours may be found here.

In order to improve the quality of service, the Bank considers carefully each received enquiry according to the Statement of the Procedure of consideration of concumer enquries

Thank you for choosing us!