- For Individuals
- Open Vacancies
- Senior Customer Service Specialist
Kompanion Bank Team is looking for Senior Customer Service Specialist
Our Values
Courage.
Efficiency.
Customer Focus.
Integrity.
We offer
Competitive salary.
Work in a team of professionals.
Employment according to the Labor Code of the Kyrgyz Republic.
Casual dress code.
Career development and training.
Job Responsibilities:
Opening, servicing, and closing current accounts, term deposits, and demand deposit accounts for individuals, legal entities, and sole proprietors in both national and foreign currencies.
Creating non-cash and conversion transactions in the core banking system (CBS) for clients’ current accounts, demand deposits, and term deposits in national and foreign currencies.
Processing operations for sending and receiving funds through the local system and international money transfer systems without opening a bank account.
Verifying the correctness of payment documents submitted by clients, ensuring all details are present, no corrections exist, and sufficient funds are available in the client’s accounts for the transaction.
Preparing necessary reports and information for the Head Office, NBKR, and supervisory authorities when required.
Providing consultations and assisting cash offices with accounting and client service matters.
Preparing consolidated branch requests for cash replenishment for the next operational day for client disbursement.
Within job responsibilities, an individual operational plan may be established for the Chief Specialist for a specified period.
Candidate Expectations:
Higher professional (economic) education.
At least 2 years of experience in cash and settlement services, money transfers, and exchange operations in banks.
Proficient computer skills, confident user of Microsoft Windows (Word, Excel, Outlook Express, PowerPoint, etc.), including the ability to use accounting software.
Knowledge of Kyrgyz Republic legislation and NBKR regulatory documents governing banking activities, normative and instructional documents on procedures for credit, deposit, and cash settlement operations, as well as anti-terrorism financing and anti-money laundering regulations (hereinafter – ATF/AML).
Knowledge of document flow organization, proper documentation procedures, and recording banking operations in accounting accounts.
Understanding of basic accounting principles, commercial bank chart of accounts, and preparation of correct accounting correspondence.
Senior Customer Service Specialist
- Branch
Bishkek Branch
- Region
Bishkek
- Publication Date
August 18, 2025
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