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    • For Individuals
    • Open Vacancies
  • Senior Customer Service Specialist

Kompanion Bank Team is looking for Senior Customer Service Specialist

Our Values

  • Courage.
  • Efficiency.
  • Customer Focus.
  • Integrity.

We offer

  • Competitive salary.
  • Work in a team of professionals.
  • Employment according to the Labor Code of the Kyrgyz Republic.
  • Casual dress code.
  • Career development and training.

Job Responsibilities:

  • Opening, servicing, and closing current accounts, term deposits, and demand deposit accounts for individuals, legal entities, and sole proprietors in both national and foreign currencies.

  • Creating non-cash and conversion transactions in the core banking system (CBS) for clients’ current accounts, demand deposits, and term deposits in national and foreign currencies.

  • Processing operations for sending and receiving funds through the local system and international money transfer systems without opening a bank account.

  • Verifying the correctness of payment documents submitted by clients, ensuring all details are present, no corrections exist, and sufficient funds are available in the client’s accounts for the transaction.

  • Preparing necessary reports and information for the Head Office, NBKR, and supervisory authorities when required.

  • Providing consultations and assisting cash offices with accounting and client service matters.

  • Preparing consolidated branch requests for cash replenishment for the next operational day for client disbursement.

  • Within job responsibilities, an individual operational plan may be established for the Chief Specialist for a specified period.

Candidate Expectations:

  • Higher professional (economic) education.

  • At least 2 years of experience in cash and settlement services, money transfers, and exchange operations in banks.

  • Proficient computer skills, confident user of Microsoft Windows (Word, Excel, Outlook Express, PowerPoint, etc.), including the ability to use accounting software.

  • Knowledge of Kyrgyz Republic legislation and NBKR regulatory documents governing banking activities, normative and instructional documents on procedures for credit, deposit, and cash settlement operations, as well as anti-terrorism financing and anti-money laundering regulations (hereinafter – ATF/AML).

  • Knowledge of document flow organization, proper documentation procedures, and recording banking operations in accounting accounts.

  • Understanding of basic accounting principles, commercial bank chart of accounts, and preparation of correct accounting correspondence.

Senior Customer Service Specialist

  • Branch

    Bishkek Branch

  • Region

    Bishkek

  • Publication Date

    August 18, 2025

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