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KOMPANION BANK VERIFIED SMART CAMPAIGN INTERNATIONAL CERTIFICATION

25 October 2019

Dear Clients!

Once again Kompanion Bank verified compliance with Smart Campaign client protection principles during audit conducted by an independent rating agency MicroFinanzaRating. This certification confirms that Kompanion Bank continues to implement “smart actions” aimed at protection of microfinance clients and emphasizes that the Bank is moving in the right direction. The main objective of the Smart Campaign is “Reasonable Financing”, which helps the Bank not to lose its social focus and maintain financial stability.

Reasonable Financing includes seven protection principles:

  • development of corresponding products and services
  • prevention of excessive indebtedness
  • transparency
  • pricing responsibility
  • respect for clients
  • confidentiality

In 2014 Kompanion Bank received the Smart Campaign Certificate for the first time, and became the first organization in Kyrgyzstan, which verified compliance with customer protection principles complaint handling mechanisms

Reliance of clients is our greatest achievement. We are grateful to our clients for choosing services of our bank!

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