Considering the global impact of COVID-19 pandemic and its consequences on economic activity in the country, Kompanion Bank offers the option of reconsidering the loan repayment terms for clients suffering financial losses due to restriction measures taken to combat spread of the virus. All review applications will be considered individually and analyzed carefully to take objective measures towards borrowers to ease financial pressure.
To apply for loan terms review, please submit the physical copy of application to the branch, or submit the online application to Customer Support by Whatsapp at: +996 770 338 800
The application can be filled in any form, for the attention of Director of the Branch where the loan was taken. For your convenience, please use the APPLICATION FORM
Please include the following into your application:
- Full Name
- Current address
- Contact telephone number
- Reason of loan repayment deferral
- Requested changes to the loan repayment terms
- Date of application
- Signature
The photo of application and passport can be submitted to the Customer Support by WhatsApp at: +996 0770 33 88 00. For more detailed advisory support please contact your loan officer or to the head of loan sector in your region. Please see the contacts.
For your convenience and reduce of the social contact, we recommend using distant services of Kompanion Bank available 24/7.
For more detail information please contact the Customer Support by: 0 (312) 33-88-00, 88 00 (free-toll for all local operators).
