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LIMITATIONS IN SERVICES AND PAYMENTS: CLEARING, GROSS, SWIFT

December 30, 2025

Dear Valued Customers,

On January 2, in the second half of the day, scheduled technical maintenance will be carried out. During this time, temporary limitations may occur in the operation of our services:

  • Temporary disruptions in the “Companion” mobile app (operations with Visa and Elcard cards at ATMs and POS terminals will function normally);
  • Temporary disruptions in the “Companion Agent” mobile app;
  • Temporary disruptions in the “Companion Business” mobile app. Please note that sending payments via the Companion Business mobile app and internet banking will be limited:
    • Clearing payments will be unavailable from 11:30 AM on December 31, 2025, until 9:00 AM on January 3, 2026;
    • GROSS payments will be unavailable from 2:30 PM on December 31, 2025, until 9:00 AM on January 3, 2026;
    • SWIFT payments will be unavailable from 12:00 PM on December 31, 2025, until 9:00 AM on January 3, 2026.

We recommend planning all necessary operations in advance.

If you have any questions, we are always available at 88 00.

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